Privacy Policy
Last Updated: January 2026
Souk Melbourne ("we," "us," "our," or "Company") operates soukmelbourne.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated features, applications, and services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using soukmelbourne.com.au, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, phone number, and other contact details you voluntarily provide through contact forms or registrations.
- Technical Information: IP address, browser type, operating system, referring URL, pages visited, and clickstream data.
- Cookies and Tracking: Data collected through cookies, pixels, and similar tracking technologies (see Cookie Policy below).
- Usage Data: Information about how you interact with our Site, including links clicked, content viewed, and time spent on pages.
- Device Information: Device identifiers, hardware model, and mobile network information.
How We Use Information
We use collected information for the following purposes:
- Analytics: To analyze Site traffic, user behaviour, and performance metrics.
- Affiliate Tracking: To track referrals, clicks, and conversions for affiliate commission purposes.
- Site Improvement: To enhance functionality, user experience, and content relevance.
- Marketing: To send promotional emails and communications (with your consent where required).
- Legal Compliance: To comply with applicable Australian laws and regulations.
- Fraud Prevention: To detect and prevent fraudulent activity and abuse.
Cookie Policy
What Are Cookies? Cookies are small data files stored on your device that help us recognize you and improve your experience.
Types of Cookies We Use:
- Essential Cookies: Required for Site functionality and security.
- Analytical Cookies: Help us understand how visitors use our Site (e.g., Google Analytics).
- Marketing Cookies: Track conversion and affiliate performance across partner casino sites.
- Third-Party Cookies: Set by affiliate partners and casino operators for tracking purposes.
Cookie Opt-Out: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Note that disabling cookies may limit Site functionality.
Third-Party Links
Souk Melbourne is an affiliate website that links to casino operators, online poker platforms, and gambling service providers. We do not control the privacy practices of these third-party websites. When you click links to external sites, including casino operators, you are subject to their privacy policies and terms of service.
We are not responsible for:
- The privacy practices of linked casino and gambling websites.
- Data collected by third-party affiliate partners.
- How third parties use information you provide directly to them.
We recommend reviewing the privacy policies of any casino or gambling site before providing personal information.
Your Rights
Australian Privacy Act: Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:
- Access your personal information held by us.
- Request correction of inaccurate or incomplete information.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) regarding privacy breaches.
- Opt out of marketing communications by following unsubscribe instructions in our emails.
EU/UK Data Subjects: If you are located in the EU or UK, GDPR and UK GDPR provisions apply. You have rights including access, rectification, erasure, and data portability.
US Data Subjects: If you are a California resident, CCPA rights may apply, including the right to know, delete, and opt-out of sale of personal information.
To exercise your rights, contact us at the details provided below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:
- Contact information is retained for 3 years after last interaction.
- Cookies are retained according to their expiration settings (typically 12-24 months for analytical cookies).
- Affiliate tracking data is retained for 90 days to 12 months for commission verification.
- Legal obligations may require longer retention periods.
You may request deletion of your data subject to legal obligations and affiliate tracking requirements.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@soukmelbourne.com.au
Website: soukmelbourne.com.au
We aim to respond to all privacy inquiries within 30 days. If you believe your privacy has been breached, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Disclaimer: This website is for informational purposes only. Gambling involves risk and may not be suitable for all users. Please gamble responsibly and check local laws regarding online gambling legality in your jurisdiction.